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Data Privacy & Security

At Fileone Ltd we take the issue of our customers Data Privacy & Security very seriously. We comply to all Irish and EU Data Protection laws regarding the security and use of our customers personal and payment information.

Personal Information

When you register as a user or place an order on fileone.ie, we collect personal information such as your name, address, telephone number and email address. We collect this information so that we can identify our customers and deliver their orders to the correct person at the correct location. We use your email address to send you confirmation that your order has been received and processed. If you opt in to our newsletter we will use your email address to send you information on our latest special offers. We do not sell or share your personal information with any third party not involved in the fulfilment of your order. Your name and delivery address will be sent to our suppliers and couriers so that your order can be delivered successfully. This information will not be shared with or sold to any other party.

We will record the IP address, a number identifying your computer, of your computer so that we can monitor the use of our website.

Payment Information

We use the latest encryption technology on our web server to ensure that your credit card, debit card or other payment information is sent securely to our payment processor Realex Payments, www.realexpayments.com. We do not store your credit or debit card details on our computer systems, we pass them securely to our payment processor for verification and processing.

We accept the following payment methods:

- VISA
- Mastercard
- Paypal
- VISA Delta
- Laser Card